Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tubo Tax was Patient
on January 26, 2026
Posted by: NOrtega
from FLORIDA
I did speak with a live expert who was very helpful and patient
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on January 26, 2026
Posted by: Nozuer
from Texas
It’s was really good very helpful I recommend everyone to use TurboTax
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax number 1
on January 26, 2026
Posted by: GloStarr90
from Boston ma
Always use TurboTax it’s been over 14 years never been unhappy ever with turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 Tax return
on January 26, 2026
Posted by: TillySr
from Minnesota
Easy to use and follow. Helpful information at every step. Seems very secure as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 26, 2026
Posted by: Rpgw
from Jacksonville
I love turbo tax five years in the making ill always choose turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I love turbo tax I use it every year
on January 26, 2026
Posted by: VEnglish
from Florida
easy to understand, helpful tips, simple to input my information, assistance available if needed
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hate it
on January 26, 2026
Posted by: Outlaw Turbotax
from Texas
I would use the IRS software the second it becomes available to me. Why am i paying to perform civil responsibility. I hate the marketing and the way intuit tries to make it seem as though they "found" extra money by using their software.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on January 26, 2026
Posted by: Peggy1005
from Florida
I am new to Turbo Tax this year. My return wa rejected due to an error on my child’s social security number, totally my fault. When I corrected and tried to refile I was stuck for over an hour. I called and was cale bck within 10 minutes. Danny was so patient and helpful, even teaching me things about my new iPhone I didn’t know. I am very happy with the services provided!
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com