Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax was smooth and easy!
on April 14, 2026
Posted by: JohnTershel
from AL
It went well. Smooth and easy! It was very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Meh
on April 14, 2026
Posted by: Jewbacca117
from Oklahoma
The ui is bad and asks alot of redundant questions and then sends you back to answer those redundant questions again it would be alot more convenient if you actually used the forms that I upload instead of making me search the form I just uploaded to you to fill out questions you have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: StevenGo
from Michigan
Easy for the do it your self person. Highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 14, 2026
Posted by: Rucker92
from North Carolina
Good and easy to find very helpful when it comes to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and easy to us
on April 14, 2026
Posted by: Evelina54
from CT
TurboTax is designed for ease of use, making it accessible for users of all skill levels. Its intuitive interface and straightforward functionality allow individuals to navigate and operate it with minimal effort, ensuring a convenient experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
credit karma :(
on April 14, 2026
Posted by: evelynneedstochange
from Georgia
don't love that the pressure to get signed up for credit karma, but thank you for this service regardless. taxes are always hard. i always don't know if i'm doing it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful but Pricey
on April 14, 2026
Posted by: laurendeflo327
from Ohio
TurboTax makes filing my taxes so easy! I love all the helpful little question marks in areas that may be confusing! The only complaint I have is that it has gotten so expensive...I could go to a real person for cheaper :(
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy!
on April 14, 2026
Posted by: JujuBee12345
from Oklahoma
It was easy to follow all of the steps to complete both my returns!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com