Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy
on January 26, 2026
Posted by: Jim791
from GA
In our retired status the process offered the ability to bypass categories that I new weren’t applicable to us while reminding of possibilities for accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
okay
on January 26, 2026
Posted by: Brad Chief
from new Jersey
I don't mind turbo tax, But ya'll charge too much for me doing it all myself. almost $200 is crazy work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the changes and not being forced into things
on January 26, 2026
Posted by: Appared
from Oklahoma
Last time I used turbo tax, they forced me to upgrade unnecessarily without my consent. I went through Taxact the last few years, and this year Turbo Tax offered free filing so I took advantage of it. I like that they changed the way they do things!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
accurate
on January 26, 2026
Posted by: xcvc
from Colorado
I did not use an expert I thought the system was easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 26, 2026
Posted by: Ladykay40
from Texas
I did not but the help from within is always good keep up the good work
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
N/A
on January 26, 2026
Posted by: RMB ESQ
from California
It was redundant on several items. They didn't make it easy on us by asking if we bought TTax online at the start of the prosses. I've basically paid twice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 26, 2026
Posted by: BigDred47
from Albany ny
Easy to do my own taxes was done pretty quick and efficient
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax made it easy to file
on January 26, 2026
Posted by: HarleyRider1968
from South Carolina
TurboTax made it easy for me to file my taxes through their guidance
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com