Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 26, 2026
Posted by: Christmas2
from texas
it was fast and Awesome. the only thing i don't like if filling out this review
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome !!
on January 26, 2026
Posted by: em4321
from texas
wonderful experience !! fast and easy proccess, and was completely free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 26, 2026
Posted by: Copher Fam
from tx
great system and anyone can use. i recommend it to everyone
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax seems to have a lot more fees now.
on January 26, 2026
Posted by: Philly85
from New York
Although turbo tax was not hard to use, I accrued too many fees and will be looking into other options next time. it seems that more are fees are added each time I use turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tool
on January 26, 2026
Posted by: Rule_boy
from TEXAS
Great service, although there are many hidden/trick charges that must be reviewed
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
There's a reason I have used Turbo Tax for years !
on January 26, 2026
Posted by: Boomer2026
from Oklahoma
The way they guide you step by step makes doing taxes stress free, with the knowledge it will be spot on accurate and get you the highest amount that you are entitled to.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient and easy filing!
on January 26, 2026
Posted by: st1956
from Michigan
I have used TurboTax for the last 15 years I love the ease of filing,, convenience and excellent assistance. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful
on January 26, 2026
Posted by: Teddybare023
from 545 WALBRIDGE AVE LOWR
It works for me. Im a 15 year tax pro and I already know what to expect. So accuracy, guidance and ease of use work great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com