Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
turbo tax
on January 26, 2026
Posted by: shaynar
from ga
it was going good until i got rejected becase of the 1095 A and i could not find it on the turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
used to be awesome
on January 26, 2026
Posted by: zelrose
from Ohio
Used turbo tx for over 15 years this as the worst time I have had. not user friendly at all.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Estimated taxes
on January 26, 2026
Posted by: Scuba84
from TN
Easy to use overall. The only issue I ran into was finding where to enter the estimate taxes that I paid in last year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is Awesome
on January 26, 2026
Posted by: Eggoins23
from South Carolina
Really enjoyed taking on this responsibility of filing my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome and easy to use
on January 26, 2026
Posted by: Alberta0090
from Pennsylvania
Great experience with this tax provider and it also helps you along the way to gather your information and enter it with ease.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tiera is an absolute expert.
on January 26, 2026
Posted by: First time for help
from Texas
Tiera was awesome and her knowledge of the product was impressive.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great job turbo tax
on January 26, 2026
Posted by: P sturdivant
from Nc
I was amazed at how much easier it was this year vs last year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your great!
on January 26, 2026
Posted by: Keith Prosser
from AZ
Good as always! I would use it again!!! And tell friends to use it!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com