Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Fantastic!!
on January 26, 2026
Posted by: Teenys taxes
from Melbourne, Fl
I love TurboTax. It is so easy to complete my taxes myself. I also love how there are experts available if I do need help. I will continue to use TurboTax in the future. Thank you for taking the stress out of the equation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Free
on January 26, 2026
Posted by: jjjjjjbbn
from Oregon
I feel like a got cheated this year with all your fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 26, 2026
Posted by: Kozmo7 1949
from TX
It was great! I've been with Turbo Tax since 2009
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fantastic
on January 26, 2026
Posted by: Jackie Hope
from New York
Very helpful and very cost worthy. I use turbo tax every year and they make filing taxes simple
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISAPPOINTED IN THE CHARGES
on January 26, 2026
Posted by: JO1952
from PA
I DID NOT EXPECT TO PAY THEN ADDITIONAL MAX FEE...I THOUGHT IT WAS EITHER OR!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax good
on January 26, 2026
Posted by: okqr
from NC
Program is easy to use and covers all income and deductions. Been using Turbo Tax for 10 or more years
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simply and easy
on January 26, 2026
Posted by: Conn1930
from Oklahoma
Turbo Tax was simple and easy to use. I do not have many unusual deductions or things to account for on my return. This took me less then 30 min to complete and I was able to use stored information from the previous year when I filed. Thank you for making this simple and easy to do.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i want to pay $49 like advertised
on January 26, 2026
Posted by: WyoAlo
from wyoming
"sped only $49" yeah i think i have always paid more than that but $129 is a joke. i have been loyal but next year i will not be using turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com