Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax Pro
on January 26, 2026
Posted by: Sweett9578
from 7000 W 26th Ave
Easy to use and understand, makes everyone feel like a tax PRO!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cost dishonest
on January 26, 2026
Posted by: tax6767
from Ohio
It is a very helpful tool, but I wish that they would be upfront about the cost. Stop saying it's all free when it's not. I like TurboTax, but also when I went to try and ask why I was being charged extra money, I could only talk to an AI chatbot that was asking me for contact info that TurboTax already has. I appreciate that TurboTax helps me get my taxes done in a simple way, but I wish they would be more honest about pricing and limit AI usage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Tony000
from Nevada
Cool 😎 accurate time efficiency, performance is unique
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great!
on January 26, 2026
Posted by: Hebes69
from OR
This was easy to use and the process was very quick. I really liked how much of my info was pulled over from last year and how I coud pull up my income without filling in all of the boxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: T mann
from Colorado
I have used for several years, and it is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good work
on January 26, 2026
Posted by: Audrye44
from South Dakota
Wonderful job.. will use again and again and again
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on January 26, 2026
Posted by: Tm2012df
from Florida
Turbo tax is always a pleasure to use:) They make the process very user friendly!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on January 26, 2026
Posted by: DeusVult
from Maryland
Easy to use, helpful, and quick. This tool saves us so much time and money.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com