Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo tax sucks
on January 26, 2026
Posted by: Rrwdsdsfb11111
from Houston tx
Made me pay to file taxes even though I did all the tax work myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on January 26, 2026
Posted by: Nikki0816
from Virginia
I have used Turbo Tax for the past few years and never had an issue.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: rocket boy
from texas
very easy to use, really like this will continue to use the price is good as well as long as the price increase will continue to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on January 26, 2026
Posted by: Daniel9874
from Sevierville tn
Very good and helpfull thanks for all you do for all
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is quick for a reason.
on January 26, 2026
Posted by: CameronC4
from Indiana
turbo-tax is great because it is easy and fast, however; it sucks because they throw so many fees on top of you right at the end that are not disclosed till it is too late to check out another tax website and acureatly concider how much you have to spend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigate
on January 26, 2026
Posted by: Nthomas1
from Georgia
pretty simple to navigate but it should have a list of possible needed forms and items to have handy .
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY SIMPLE AND QUICK
on January 26, 2026
Posted by: JUSTLINDA81
from OH
It's very simple and quick
Anyone can do their return with Turbo Tax
Anyone can do their return with Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Surprised fee
on January 26, 2026
Posted by: NOwTurbo
from Georgia,GA
Couldn't upload my w2 had to manually enter it numerous of times. Also didn't appreciate the extra charge, when turbo tax claims it's free to file.
Written by a customer while visiting turbotax.intuit.com