Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: sherpip
from va
easy to use and why am I having to do this please stop
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 26, 2026
Posted by: weda85
from texas
its awesome here at turbo tax to get my taxes done its easy and manageable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Brettc74
from Florida, FL
Great experience simple to file. Made my tax filing easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 26, 2026
Posted by: pura1946
from florida
was not sure why i had to pay $49.00. because i had gambled
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Liked turbo tax
on January 26, 2026
Posted by: Berta A
from wisconsin
easy to use thank you ljsflsflkadlkahfdahakjfdhjjj
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to follow directions
on January 26, 2026
Posted by: KLH78
from Nebraska
Most of the time every thing was great! However, there were times it would not save my adjustments or corrections and I would have to do some things multiple times.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Great
on January 26, 2026
Posted by: IanCrow
from Ohio
They did a really good job at helping me fix my returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on January 26, 2026
Posted by: MnMs805
from California
Turbotax was a lot easier than I thought. The step by step process guides you through and clearly defines where you are in the process. I did have a spot where I messed up and forgot to add something. Using the search bar, I typed in what I needed to add and it took me right to the section needed. I will definitely use this program for future taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com