Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Bad
on January 26, 2026
Posted by: Why this is necessary
from Texas
Having to pay for any reason in order to do something required by the U.S. Government is insane. Especially $50 because of "special circumstances." Do better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes
on January 26, 2026
Posted by: Braden and Davids
from Texas
Too Expensive, rates seen high for do it yourself!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and nearly painless
on January 26, 2026
Posted by: wid44
from FL
Preparing income tax returns is never fun and--without help--is very difficult. While TurboTax did not make the process fun, it certainly made it easy--and FAST.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is lies and fraud
on January 26, 2026
Posted by: Mari000005
from South Carolina
Y’all are some stupid dirty idiots. Y’all scammed me and too my money. The “help” wasn’t actually hep at all. Do not recommend this platform!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helpful
on January 26, 2026
Posted by: dominator700
from Maryland
Never thought about tips being good for my returns
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing and easy
on January 26, 2026
Posted by: ElisaD0524
from Idaho
Simple fast and easy. I like how their is guidance and help and the cost. Taking the payment from my refund is another feature I love.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: McNick57
from WA
user friendly, easy access, checking accuracy and will use next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 26, 2026
Posted by: kayla1234567890
from texas
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Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com