Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and Quick
on January 26, 2026
Posted by: edgar1999
from Florida
Very simple to use. Helped me understand things I would not understand on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Soooo EASY !
on January 26, 2026
Posted by: Jenifer H PSL
from Florida
Easy to use. Great application! Walks you through it with great explanation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best app for taxes
on January 26, 2026
Posted by: Flash2390
from New Mexico
It was easy to field my taxes and fast
Give it a try you won’t regret it 😎
Give it a try you won’t regret it 😎
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Umm...
on January 26, 2026
Posted by: Will1568
from Texas
It's no longer free! My return was rejected and I had to correct the issue and resubmit my return because TurboTax missed something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Thank you for another year of filing
on January 26, 2026
Posted by: Miranda1130
from Florida, FL
I have been using Turbo Tax for quite a few years now. and it has definitely gotten to a point where you have NO CHOICE but to pay for the max amount in order to complete your tax filing. Other than that it is what it is. You really have no other option but to abide by the IRS.
Still easy to do!
Still easy to do!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 26, 2026
Posted by: This Is Very Sad
from virginia
Lowest refund of my life. i worked one month last year and am receiving a refund of the same amount bur i worked an entire year and receiving the same refund amount. How can this be possible. I will not be back to turbo tax next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on January 26, 2026
Posted by: Sunshine77port
from Texas
This was a fast experience and easy to use. Any Questions I had were quickly answered
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 26, 2026
Posted by: RBM2026
from Chambersburg, PA
Easy to use and always works for state and federal returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com