Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax makes taxes easy
on January 26, 2026
Posted by: Anonymous
from Casa Grande, AZ
Turbo tax made this year filing easy and the app was there whenever I needed assistance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 26, 2026
Posted by: CoJo31
from CA
Quick & Easy! Great Job!
Can't wait for my refunds.
Can't wait for my refunds.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on January 26, 2026
Posted by: Buford Asphalt
from NY
ease of use and up to date on tax changes which helped me this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Less then satified
on January 26, 2026
Posted by: Chribsgs
from Colorado
Made me pay a bunch of fees with no explanation or way to change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 26, 2026
Posted by: Jack0929
from West Virginia
Great services.use them every year and will continue to use every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is convinient
on January 26, 2026
Posted by: qwsa
from Italy
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is making e-file rejection difficult
on January 26, 2026
Posted by: Jo683
from Idaho
E-file keeps getting rejected because of an error and TurboTax will not show exactly what the error is and the description being sent is not making any sense so I am having trouble fixing the error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprised
on January 26, 2026
Posted by: Juan1704
from Texas
I was excited to use turbotax again and with a simple return the costs was zero. Surprised, next year I will use the IRS option for filing. Thanks
Written by a customer while visiting turbotax.intuit.com