Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
review
on January 26, 2026
Posted by: Aunty D
from Oklahoma
was very easy to use, I do suggest a different way to confirm an identity hard to keep up with AGI verification
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Confusing
on January 26, 2026
Posted by: Tunisha
from north carolina
It was confusing to understand what I should or shouldn't select this year. I don't feel as confident.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy
on January 26, 2026
Posted by: Rickie1225
from Nevada
I was a little confused over new OT law but Turbo helped me figure it out
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on January 26, 2026
Posted by: Young 74
from utah
We have used turbo tax for several years and find it easy to use and checks everything needed for a complete return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: CHRISSY3678
from TX
A great and fast experience will always use turbotax going on 15 years
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 26, 2026
Posted by: Gusto26
from Texas
Great! Very easy and simple! It’s navigation you right through the process no stress easy fixing . And you’re all set to go! Excellent
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to file taxes and great price
on January 26, 2026
Posted by: Anonymous
from Tennessee
We have used Turbo Tax for years and never had any problems with the process or accuracy of our return. It's so easy to use and helpful information to make filing easy without forgetting any needed information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Buck12345678
from Louisiana
It was easy to use and fast. Would def use again!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com