Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Bruh
on January 26, 2026
Posted by: Tommy601
from Ohio
good but too many fees dsnakdj sandkasnjkdsandjksadjasn dnasjdnsjk ansjdsakj dnasjnj
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
assistance not so great
on January 26, 2026
Posted by: Kkathy123
from texas
Overall i like turbo tax but i don't understand why i don't qualify for the free return and a bit difficult to get assistance with that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use.
on January 26, 2026
Posted by: jrcats
from Michigan
I have used Turbo Tax the past years & found it easy to use & transmit both Federal & State taxes. I could not find Its Deductible this years tax 2025 that I have used many times in the past.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good expereince
on January 26, 2026
Posted by: chrisi23
from California
The services was great, the agent I worked with was helpful.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to go turbo tax
on January 26, 2026
Posted by: ElleyGQ
from Hawaii
Very reliable
Enjoy using it every time I prepare my return
Enjoy using it every time I prepare my return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: missie1215
from michigan
turbo tax is easy to use very helpful shows you where to input
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 26, 2026
Posted by: Never 123
from Washington
Better things to do if I have more of this things will not use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: LLC26
from VA
Turbo Tax is easy to use. I have been using it for years. It is always accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com