Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is awesome
on January 26, 2026
Posted by: Anonymous
from nc
it was a pleasure filing my income taxes, I love filing taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on January 26, 2026
Posted by: ExhaustedAunt
from Texas
It was super easy to use and explains information every step of the way. I feel confident recommending TurboTax to anyone.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax sucks
on January 26, 2026
Posted by: Vivianraj
from Ohio
Was suppose to be free but charged me 89 dollars fghhbvgh
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Option
on January 26, 2026
Posted by: Jas1410
from Pennsylvania
Easy to use, step by step directions make it easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product. I have been using for many yea
on January 26, 2026
Posted by: yorkiegrandma4977
from TX
I have used Turbo Tax for years. I love the way it brings in my previous info and explains each part as we go. Excellent product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 26, 2026
Posted by: Apiebaby
from 12270 Columbet Avenue
very satisfied with turbo tax and intuit, thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: Cherish1991
from Georgia
It was easy and simple! The prompts walkd me through and the search bar really helped.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LOVE TurboTax
on January 26, 2026
Posted by: Shel1991
from Kansas
I love how it walks me through step by step and even has explanation bubbles if I don't understand a question. I love how it can automatically pull my W-9's from ADP so I don't have to upload them myself. I have been using TurboTax for at least 10 years and will continue to do so!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com