Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Extremely helpful when going through a first time
on January 26, 2026
Posted by: Conner18
from FL
As I had never done taxes before as an adult Turbotax was extremely helpful in helping me understand the entire process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Rocks
on January 26, 2026
Posted by: Nitty67
from Texas
the app was good and pretty easy to go through. I was satisfied with its content.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 26, 2026
Posted by: Ladybug382
from Virginia
I've been using turbo tax for 10 years and it's been the best way to do my taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
WOULD NOT LET ME MOVE FORWARD WITHOUT PAYING !!!!!
on January 26, 2026
Posted by: Changing Lanes
from Florida
EASY To file if you have a 1040 (Etc) VERY disappointed in having to pay to file this year. started over refiling twice & still am not certain why the system charged me 124$ !!! Could not get the site to explain WHY i was charge. I clicked "NO" for the upgrades several times. Going back and forth. i would rather have watched an hours worth of commercials. Did not have time to shop around this year. I will be looking for a different, ACTUALLY free service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awsome
on January 26, 2026
Posted by: kaylafb
from SC
very direct any easy-to-use.........................................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Adam 777
from Iowa
It was easy to use and very accurate. I highly rrecommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on January 26, 2026
Posted by: Cierratashina
from Oregon
Still working on it , alittle confusing.
Didn’t really explain about adjustments.
Didn’t really explain about adjustments.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on January 26, 2026
Posted by: Redmamba
from Idaho
easy to use. appreciate the format. was quicker than expected.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com