Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Bait and switch
on January 26, 2026
Posted by: Zskiz13
from Kansas, ks
TurboTax is supposed to be free, I was charged $88
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and easy
on January 26, 2026
Posted by: Vic00
from TX
Easy and user friendly experience! I would recommend this app to anyone who wants to file their taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on January 26, 2026
Posted by: Ryan8514
from OH
It was super easy to file by myself and without expert help. Just make sure you have your AGI from the previous years returns or you could be in a pickle
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 26, 2026
Posted by: MrsShaw15
from Houston, TX
Very easy to use. Turbo Tax walks you through everything step by step
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wow, makes life a lot easier!
on January 26, 2026
Posted by: Coliin
from Arizona
Take your time and make sure that everything is accurate!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful Tools
on January 26, 2026
Posted by: Yanu7
from Connecticut, CT
The step by step help tools and pop-up guides were a huge help! I was able to use thata information and answer my tax questions accurately. Filing was a breeze.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love my turbo
on January 26, 2026
Posted by: boym0m3
from 426 south st
I can't imagine doing my taxes any other way, easiest and fastest
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome been using many years
on January 26, 2026
Posted by: Megatron5931
from Ohio
TurboTax is a great place for me to file my taxes for standard or 1040 easy. I have been using TurboTax for many years and have always had a great experience and will continue to do so each year when filing if it’s this easy and convenient each and every time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com