Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Too expensive
on January 26, 2026
Posted by: Sadinmichigan
from Michigan
Wouldn't let me use my refund to pay this year which sucks. First time ever that it won't let me .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 26, 2026
Posted by: mw1010
from oklahoma
it was fast and easy to understand, wish you didn't take as much out but thanks for your help
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on January 26, 2026
Posted by: Jaz38
from Waterloo, IA
Turbo Tax makes it easy to file and I love the fact that it reviews before submitting
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: TnTSCS
from California
Using turbo tax for the past decade or more and it helps me every year, despite the new tax laws. TurboTax is accurate and has a friendly GUI.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy peasy
on January 26, 2026
Posted by: Terry86753
from Nj
Piece of cake. Just put in the numbers where they need to be and answer easy questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 26, 2026
Posted by: TANSMM
from Texas
Is was easy and quick. It done a check to make sure everything was correct.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on January 26, 2026
Posted by: ANBB
from North Carolina
Easy to navigate. Gave good directions. Seems to be accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome.
on January 26, 2026
Posted by: Chad8484
from Missouri, MO
Makes Taxes Simple, easy to use. I will continue using Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com