Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on January 26, 2026
Posted by: Sagecoach
from Mi
It was easy to follow and do it myself. was able to make copies for my files
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 26, 2026
Posted by: Anonymous
from North Carolina
Not as easy as last year but will be better next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job!
on January 26, 2026
Posted by: Vinabina
from PA
It was easy. I loved using this product. I was able to navigate easily.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and convenient
on January 26, 2026
Posted by: 3 whitcombs
from Nebraska
Use turbo tax every year. Always accurate.........
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Excellent!
on January 26, 2026
Posted by: Cheryl195959
from North Carolina, NC
I have used Turbo Tax in the past and then again this year. It is so easy to follow and do your taxes for much less than an accountant would charge. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Stacyyy
from Arizona
Content is broken down and explained in simple terms in a way that makes it easier to understand. The question boxes that provide more information are helpful in explaining things and how to do things!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on January 26, 2026
Posted by: mlklzrd
from Oklahoma
Useless service that could be automated by the government. Great way for degenerates to nickel and dime consumers. It’s hard to hate a company more than I hate turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Turbo tax
on January 26, 2026
Posted by: Gambian
from Georgia
It was easy! Thank you for explaining the question. It was a great experience working with TurboTax this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com