Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax returns simplified
on January 26, 2026
Posted by: CharlieJ1
from PA
Easy to use and straightforward. Just make sure you have all the documents you need.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
High-priced for Basic Return.
on January 26, 2026
Posted by: TTZuks
from TX
I have a real simple return and I get the electronic return has to be at market. i'm a ten year customer. so my information was preloaded. But I thought $50 for an income basically at poverty level was wrong. I paid it because I wanted to get it processed. And I appreciated the Thoroughness an the quickness of the program, but a $50 Price on that is, I think, above and beyond
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on January 26, 2026
Posted by: Susan Shoemaker
from Delaware
Its great I use when I file. Its usually accurate. Great product
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 26, 2026
Posted by: Alejh7
from MA
Have been doing my taxes with Turbo Tax and I am very thankful on how easy they make the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: llc621958
from Louisiana
Turbo Tax is awesome. Easy to understand and follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Feedback
on January 26, 2026
Posted by: Turbo Tax Feedback
from FL
I retired in October of 2024. This year I got stuck submitting information about two 1099-R forms. The questions Turbo Tax was asking were not clear to me. I asked for a call and the person I spoke to was very competent and helpful. Thanks.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Amanda11714
from Alabama
Turbo Tax was so easy to navigate it was easy to do my taxes and it was explained well
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easier than I thought it would be
on January 26, 2026
Posted by: Bree Onna
from Colorado
It seem to go pretty well. Very informative. Will use again.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com