Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,459 Reviews)
Open Ratings Snapshot
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy and free!
on January 26, 2026
Posted by: Jessdog27
from Utah
Easy to use and free. I need all the help I can get right now. Lot of options and help along the way. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on January 26, 2026
Posted by: SamL3m
from MO
I have been filing my taxes with TurboTax fo the past 8 years and the guidance and accuracy provided from their team of experts has been nothing short of fantastic! No hiccups and fast filing made easy.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome!
on January 26, 2026
Posted by: Ohio419
from Ohio
Love Turbo Tax. Easy to file yourself and tax pros are there to help you whenever you need it. I will never use another tax company other than Turbo Tax. Great job guys!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 26, 2026
Posted by: Nest02
from Texas
Good very helpful they are the very best todo your income
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
very good
on January 26, 2026
Posted by: Dbee10
from New York
quick and easy to do I suggest everyone does it this way
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Lied about costs
on January 26, 2026
Posted by: Midian417
from New York
Through the whole process i kept clicking to do it myself to only be charged the $40 at the end, it wanted to charge me $128! What the heck Turbo Tax..
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax was very user friendly and easy to use.
on January 26, 2026
Posted by: Bankerboy76
from ohio
My first time using TurboTax. Much easier to use versus prior efile sites I used in the past. Great experience in my opinion.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on January 26, 2026
Posted by: DBOY33
from tx
FAST AND EASY WOULD RECOMMEND TO EVERYONE I KNOW!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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