Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 26, 2026
Posted by: dburgin
from ohio
fast and easy. navigating the website was helpful and accessible. guided every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Keadawee
from Florida
I love how it checks for accuracy and make sure I have and understand all tax breaks
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on January 26, 2026
Posted by: Vanehico91
from FL
Amazing service I would recommend this site. I love it
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 26, 2026
Posted by: ZZZZGood
from ohio
Good good convienient. Saves time, don't have to leave house
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
interface
on January 26, 2026
Posted by: daist1
from wisconsin
easy to use
retains info from previous year
reasonable cost
retains info from previous year
reasonable cost
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
fees fees and more
on January 26, 2026
Posted by: zztop23446786
from indiana
lied about free state with federal file. and had to pay an extra fee to pay with my taxes for their services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 26, 2026
Posted by: Erica0306
from Louisiana
I always use turbo tax to file. It is easy, quick and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always use TurboTax every year to file my taxes
on January 26, 2026
Posted by: Esha35
from Colorado
It’s a pretty easy and simple process, that’s why I use it every single tax year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com