Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Yay
on January 26, 2026
Posted by: BossLadyAJM
from IN
Filed on my own as i do every year with no issues.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 26, 2026
Posted by: Stack48
from NY
They made it fun and it was so easy! They were so much help
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo helped me recover thousands more
on January 26, 2026
Posted by: Britt143
from Fl
Self file was easy and not hard to manage at all features are a plus
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Ripped me Off
on January 26, 2026
Posted by: pockets6996
from AZ
You are so deceptive at what is being offered and how much it will cost. I am goingto every page I can find and telling everyone you are a rip off! I ended up paying 10% of my refund to you. You do not clearly disclose the fees. I NEVER AGREED TO PAY $160 to do my taxes. You make it looklk it's 40 or 50 bucks then you do filing fees on me. I'm livid. You're a rip off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful
on January 26, 2026
Posted by: SydJ96
from IA
Easy and effective. No hassle whatsoever. Clear questions and answers
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
first time user
on January 26, 2026
Posted by: GrumpyGirl8188
from North Carolina
great program - easy to. use - great guidance - very accurate and has all the features built in for tax credits.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 26, 2026
Posted by: KaylaSue0007
from Kentucky
TurboTax is quick and easy to use! I love that it safely stores our information from the year before to make the next year's taxes easier. We have used TurboTax for years and have always been very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s great
on January 26, 2026
Posted by: Hagan629
from 2662 Blowing Wind Circle
I don't know what you want me to say to this I thought I would get more money back in my taxes As far as it being easy to do yes it was easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com