Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product.
on January 26, 2026
Posted by: Muay Thai guy
from Texas
Very easy to use. I will use this product every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
If you haven't used it before, don't start now.
on January 26, 2026
Posted by: brios12707
from CT
This site/service as gotten worse and worse over time. People still use it because it is convenient and have been using it for years. It used to be straight forward, now they confuse you and there are multiple hidden charges. You have to read through tons of fine print rather than them just being up front. Disappointing to say the least.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks!!
on January 26, 2026
Posted by: clmklm68
from Georgia
This makes life so much easier. Easy breezy. Can file without any stress.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is pretty simple
on January 26, 2026
Posted by: Iggy25
from MI
TurboTax is easy to use. It has however become quite expensive.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great at fixing my problem Thanks
on January 26, 2026
Posted by: jansings
from AZ
turbo Tax was great at getting back to me in a timely manner
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 26, 2026
Posted by: RyeRye88
from Tx
I use them every year and will always use them turbo tax will always be my favorite
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This is a money grab.
on January 26, 2026
Posted by: Bill867
from Florida
TurboTax is a waste of money. I end up paying you 49 dollars to do all the work myself and then if I want you to just take the payment out of the refund, I have to pay you 40 dollars to simply send me less money digitally to my bank. It's stupid and a money grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Silverwolf13090
from NY
This was very easy to do, I would recommend it to any filer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com