Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is amazing
on January 26, 2026
Posted by: Dominique36
from Baton Rouge ,LA
I love the process it was fast and way to do on your own. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is ok
on January 26, 2026
Posted by: Kengkeng
from Nevada
I wanted a free filing but it was too late to start over.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Right On
on January 26, 2026
Posted by: Ken1099
from Texas
Doing your taxes yourself is made easy. Uploading docs is quick and accurate. The price is right! Guidance is available and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: SunshineDgtl
from Ne
Love using turbo free filing it easy to use it direct deposit right into my bank i highly recommend to anyone use free or buy program you need they very helpful thanks very grateful and thankful
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why show one thing and charge you something else.
on January 26, 2026
Posted by: Fe60
from FL
when it came to pay it showed $39. I entered my cc and hit pay. Then when I got my receipt it said $49. Rip off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 26, 2026
Posted by: Userfriendly123456789
from Utah
Always quick and easy to get through and not having to wait endless days to complete
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy
on January 26, 2026
Posted by: OANDREW03
from NEVADA
its quick easy cheap and very helpful. As bad as paying taxes is this website makes it much easier on me and takes alot of the stress away.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such a great tool
on January 26, 2026
Posted by: IanTyler
from Indiana
Great tool, easy and intuitively guided such a great experience for someone who is new to the country and using this service
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com