Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,458 Reviews)
Open Ratings Snapshot
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great Easy
on January 26, 2026
Posted by: AnthonyGale
from Illinois
Very easy straightforward 1040 EZ. It was a breeze
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is user friendly!
on January 26, 2026
Posted by: Kami Lynn
from Washington
Turbo Tax is extremely user friendly, the interface is straight forward, been using for years now!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks again , TurboTax!
on January 26, 2026
Posted by: Ja2626
from NM
I appreciate the access to explanations and information, and the ease of transferred information from prior years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
tt is great to use
on January 26, 2026
Posted by: frankie0998
from leghighton pa
very easy to use and when there was a problem tt help fix it right away
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is awesome
on January 26, 2026
Posted by: elizawarehouse15
from FL
it is super easy. and it guides you through everything if you need help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Must release info to 3rd Parties - don't like this
on January 26, 2026
Posted by: SuckMyNickname
from TN
I like the convenience of filing online, but I don't appreciate turbo/intuit trying to get me to authorize the release of my information each page I click on. It is impossible to get a convenient refund deducted from the return with direct deposit without releasing my information, and because of that, I will go to H&R Block next year, like I use to do. Turbo/Intuit may get kickbacks by making this possible for third parties, but they will also lose money due to customers not coming back because of this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy !
on January 26, 2026
Posted by: amy3333
from 930 7th Street
Perfect...easy and fast Thank you for all the options
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks TurboTax!
on January 26, 2026
Posted by: ASIL22
from Colorado
Very easy to use as a first time user. Quick, accurate, and simple :)
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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