Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
it wasnt bad
on January 26, 2026
Posted by: Bosuggs20
from Florida, Fl
I was not bad and helped me out with the wordage. thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Usability
on January 26, 2026
Posted by: Yunibun
from Michigan
Good interface, guidance, and features. Makes it easy for people who's not familiar with filing taxes to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on January 26, 2026
Posted by: Review 2026
from Michigan
Turbo tax was easy to use and understand. The system was clear and walked you through each step clearly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: BigGreenEyes69
from Georgia
Great and easy to use. I'm new at this and completed without any problems
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Waiting to see if the free edition even work
on January 26, 2026
Posted by: Eeehhhhh
from Iowa
pretty simple to use the app it seems simple but it keeps rejecting and I just keep doing it over and over and over
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 26, 2026
Posted by: KellyKat12346
from Florida, FL
I have used TurboTax for many years now, and I love this company.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy to Use
on January 26, 2026
Posted by: MoonBeam82
from SD
Super easy to use and quick to complete… thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FIrst Joint file
on January 26, 2026
Posted by: cDoug22
from va
was really good clear and simple to do for something that otherwise could have been very confusing
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com