Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on January 26, 2026
Posted by: bluemarlin444
from NC
everything good, everything is good, everything is good
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Anonymous
from Texas
It went well I appreciate it. Easy and simple to use. I will always use it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great
on January 26, 2026
Posted by: Doedoe752222
from indiana
Great and easy to use. I would recommend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 26, 2026
Posted by: JWitSWork
from Florida
This was so so easy. I did get a little frustrated a couple of times but quickly recovered my information. This is a great service. I plan on using it again next year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is easy but expensive
on January 26, 2026
Posted by: ammoore25
from TN
The process is simple, I don't agree with having to pay $149 when I input the information and the system pulls the W-2. I understand your company is in it for the money, but $35 to put it in an account and $40 for something else etc. But I guess I don't have too many choices.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hi
on January 26, 2026
Posted by: Lovyp
from Pennsylvania
My experience was amazing loved it would he back soon
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: MzzzJackson
from Massachusetts
Love it use it every year I highly recommend using this site
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy to use
on January 26, 2026
Posted by: LittleG1027
from RI
easy to use and works great thank you for the help
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com