Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS AWESOME!
on January 26, 2026
Posted by: LEXI944
from TN
VERY EASY TO USE! EXPLAINS EVERY STEP CLEARLY. RECOMMEND!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 26, 2026
Posted by: skdjghtisjbgvs
from Louisiana
Always quick and easy. Any doubt they will help you understand. Always happy with my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 26, 2026
Posted by: Tom8Bacon
from OH
Worked as it should and filed my return electronically
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like it
on January 26, 2026
Posted by: Big papa74
from Tennessee
I like it it a little hard but I still used it goid thow
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 26, 2026
Posted by: Conner1234
from Maryland
This was very easy for me to do by myself and it didn't take me long.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Misleading Pricing and Lack of Transparency
on January 26, 2026
Posted by: Isabelleaah
from California
I’ve used TurboTax for years, but the pricing remains misleading. What appears to be one price ends up being much higher once you’re deep into filing. It feels intentionally unclear, and that’s disappointing for a product people rely on for accuracy and trust.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank Turbo Tax, you are convenient!!!
on January 26, 2026
Posted by: taw345
from illinois
easy to follow, convenient, Font at a decent size for older adults to see.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax returns
on January 26, 2026
Posted by: MRW23
from California
Federal return was easy. State return was not as simple.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com