Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great service
on January 26, 2026
Posted by: jeanniet6
from Oklahoma
walked me through the process very well. Highly recommend.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Lala941
from Florida
It was easy quick and helpful I used it last year this is my second year and love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax - good for Federal - not State
on January 26, 2026
Posted by: Wittenbd88888888
from kansas
Federal was fine, but the state pension deduction was messed up and there is nobody to talk to without paying for an expert. Don't need an expert, just someone to explain where the numbers came from. It had me deducting one third of my pension income, when 100% is not taxed by Kansas. Will do the State return the old fashioned way, and save myself over 1500 you say I owe.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT!
on January 26, 2026
Posted by: xXCupOJoeXx
from FL
It was a very easy process and straight forward. Would 10/10 recommend to family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is beneficial
on January 26, 2026
Posted by: Landjohn
from South Carolina
Easy to navigate and use
Easy to make corrections
Highly recommend
Easy to make corrections
Highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 26, 2026
Posted by: 14Rina
from Tn
Turbo tax is connected to my credit karma so I can get my return quicker. The process to upload docs and complete my return was Quick and simple!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Taye5
from Texas
Great software to use will recommend to my family and will use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: nelojames
from Maryland
very easy to follow
very precise
loved how you can click on question marks if you don't understand something
didn't take a lot of time
very precise
loved how you can click on question marks if you don't understand something
didn't take a lot of time
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com