Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy for basic Taxes
on January 26, 2026
Posted by: Lilu9090
from TX
Easy to use features. Compatible with my phone. Gives good guidance on the more info buttons. Pretty Smooth on computer and phone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax are crooks.
on January 26, 2026
Posted by: MymoneyIwantitALL
from TN
Honestly TurboTax is a bunch of crooks along with the administration that changed how much we get back from taxes. Somehow me working all year but summer break I'm getting less than the year previous working a good 6 months. TurboTax advertises fee-free filing but when you get to the end they want $89 of my already small return. CROOKS! Even after doing it all on my own, not adding their professional expert help. C R O O K S!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after year, we use Turbo
on January 26, 2026
Posted by: JoeynKeslie
from PA
I use Turbotax every year. Simple to use and affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Leslie34
from Asheville, NC
Been using them for years and has never failed me yet, quick and convenient.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
took forever
on January 26, 2026
Posted by: Thissucks 100
from Texas
It was fine, now will you transmit my tax return. please
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax not really free but easy to use
on January 26, 2026
Posted by: Kari party of 4
from 715 nw forest creek dr
quick and easy but constantly add fees throughout for things so what is "free" is $166 for the basic turbo do it yourself
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and quick to use
on January 26, 2026
Posted by: Erin E
from CT
Turbo tax was quick and easy to use. I highly recommend to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotax
on January 26, 2026
Posted by: MsBritt2269
from georgia
I love filing with turbo tax. It walks through every step and it makes it simple to file yourself.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com