Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy, Clear, and Stress-Free Filing
on January 26, 2026
Posted by: JTax2015
from Georgia. GA
Filing with TurboTax was easy and accurate. The step-by-step guidance made everything simple, even with student tax forms and state taxes. I liked how it checked for mistakes and explained things clearly. Overall, it made filing stress-free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: ddogn
from texas
I love it. Quick and easy to use. Been here to stay
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
20 +49 just to do simple return not again
on January 26, 2026
Posted by: stop takeing money
from fl
do not like the hidden fees got me at last moment ......... .....
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Problem!
on January 26, 2026
Posted by: KLOGD
from GEORGIA
THIS PRODUCT IS ACCURATE AND EASY TO USE. WE USE IT EVERY YEAR!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Kore89
from Ohio
Easy to use interface and simple navigation wouldn't file my taxes any other way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Advertised
on January 26, 2026
Posted by: NicoleDoesHerTaxes
from Arizona
Very easy to use. Quick and saved my information so it was easy to come back to. Seamless process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient - but couldn't correct an entry error
on January 26, 2026
Posted by: JASMich
from 1667 Whitewood Drive Southwest
TurboTax is fast and efficient. I added redundant information to one line if my home energy credit form, but I was not able to return to edit it. My overall address was correct. but the one on my for showed my city state and zip code in the street address portion because I thought I needed to enter the full address there. But I was later prompted for those items separately. I couldn't go back and remove the city, state, and zip code from the street address portion. I figured it was okay to file though, so I sent it through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
stressful
on January 26, 2026
Posted by: boce5776
from FL
I would prefer after you receive my money and know you are getting paid you give me an option to see my forms/ I have to wait to the very end very end just to see the forms and trust everything is correct. I would like to see them as soon as I pay and then we can continue with the over done let's review everything for the 100th time.. I don't feel secure until I see the forms. Collect your money and then let me see the forms. I had to trust everything was as I thought it would be.It was stressful. Collect your fee then show me the forms!!
Written by a customer while visiting turbotax.intuit.com