Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is Good, But Not Great
on January 26, 2026
Posted by: Joker1cepyr0
from Idaho
I enjoy using Turbo Tax. It is easy and quick once I have all my information ready. Turbo Tax works well on my computer and has many features. I like the accuracy of the system that they have in place and they are willing to answer any question I may have. The only thing I don't care for with Turbo Tax is the price, I don't file a complex return and think $80+ dollars is a lot, plus you need to watch for hidden fees that they try to slip in to your cost. Overall Turbo Tax is good and I would recommend it to others.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT EXPERIENCE
on January 26, 2026
Posted by: OTTODJ
from MISSISSIPPI
IT WAS GRET OBUT ONOW IM READY TO GO EAT DINNER WITH MY FAMILY
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy to use format
on January 26, 2026
Posted by: bazz2013
from georgia
easy to use and feel comfortable with the finished product
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 26, 2026
Posted by: becbec61
from FL
It's always fast and an easy experience to use Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Easy
on January 26, 2026
Posted by: GreggB4321
from Colorado
Easy to file and made a simple return quick and inexpensive
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 26, 2026
Posted by: Chema709
from cALIFORNIa
It was really helpfu with all the tools th were provided during the prcess of doing my taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Expensive, Nickel and Dime Scammers
on January 26, 2026
Posted by: IrritatedJose
from WI
Hate that they say federal is free but for some reason always charge me $50 for federal and there's no option to downgrade whatever platform I'm using just 20 options to upgrade to a higher fee then another $35 charge to e-file. Surprised they don't charge $1 per button you have to click too.....shady nickel and dime tactics but still cheaper than going to someone in person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on January 26, 2026
Posted by: Rene6845
from Gulfport ms
An easy process. was able to complete this on my own
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com