Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: VMT151
from Arizona
Quick and easy...Easy articles to understand when you need assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Woot woot all done
on January 26, 2026
Posted by: Tigerclaws1134
from West Virginia
Quick and easy it was the quickest tax return I’ve ever done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, except not having free edition option.
on January 26, 2026
Posted by: SS86
from Virginia
It’s great other than forcing you to pay now. There is t an actual free edition anymore. I was taken to a page when finishing that I didn’t have an option to move on without agreeing to a “Do it yourself” payment. They definitely know some people won’t have another option for filing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing taxes doesn't get any easier!
on January 26, 2026
Posted by: Brock969
from KY
Filing taxes doesn't get any easier than with TurboTax. I've been filing with TurboTax for several years and every year I'm amazed at how simple it is. It's fast, convenient, and accurate. The intuitiveness of the system's guidance is excellent. It puts all the ability to file my own taxes at my fingertips!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Refund
on January 26, 2026
Posted by: KLMiller92
from Illinois, IL
It was great. I did everything myself. Super easy to use. Thanks
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 26, 2026
Posted by: Nay69
from Florida
Experience was fine. I don't understand why I have to type a certain number of words.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was easy
on January 26, 2026
Posted by: tandy35
from NC
it was easy as a first time filer online by myself
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 26, 2026
Posted by: Lou4977
from Florida, FL
TurboTax makes filing taxes simple and stress-free. The step-by-step guidance is clear, the interface is easy to use, and the built-in checks help ensure accuracy. Importing documents saves time, and the overall experience feels reliable and efficient. Well worth it for the convenience and peace of mind.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com