Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: Brandon0329
from Nj
It was great, thank you so much. I can only hope!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Returned user of Turbo Tax
on January 26, 2026
Posted by: Arzate64
from California
Turbo Tax gets you the Max Return compared to other popular sites.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on January 26, 2026
Posted by: Ree mama
from Arkansas
TurboTax is real good for Fallon to do something different and it's really excited to see the year that you work and how much money that you can
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden fees
on January 26, 2026
Posted by: CreepinItReal
from Va
Too many hidden fees, though they preach its free..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 26, 2026
Posted by: Anonymous
from Fl
I was able to navigate to my income tax quickly and efficiently. Love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was awesome.
on January 26, 2026
Posted by: Cathylou22
from Minnesota
Very easy to use.
Accurate and simple.
Directions and prompts were easy.
Accurate and simple.
Directions and prompts were easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greta was excellent!
on January 26, 2026
Posted by: Glossycat
from Florida
My experience with TurboTax was pretty good. My name would lie. Greta was phenomenal her patience, understanding her ability to go above and beyond. I am just speechless for this kind of customer service I received thank you so much Greta.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
T T is great
on January 26, 2026
Posted by: Anonymous
from North Carolina
Step by step instructions and let's you go back and correct mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com