Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 24, 2025
Posted by: tax time again
from Cleveland Ohio
Fast and simple would recommend to friends and family
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy and Fast
on January 24, 2025
Posted by: Joshua81S
from Proctor, Arkansas
It was Quick, Fast and Easy!! I will recommend TurboTax to family and Friends!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy process!
on January 24, 2025
Posted by: CRage
Turbo tax made it really easy to understand the process and gave me the confidence to file my own taxes. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
YOU CHARGED ME EXTRA IN THE END
on January 24, 2025
Posted by: ALYSESANAI
YOU GUYS CHARGED ME AN EXTRA $44 IN THE END AND I NEVER WANTED THAT PREMIUM, AND IT WAS TOO LATE TO GO BACK. NOT COOL.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
it always costs more and more for nothing.
on January 24, 2025
Posted by: james754
I feel abused and disgusted. the price escalates throughout the process. It starts off "free" and winds up mysteriously adding extra fees that don't make sense. ok so state is extra, free is $49.99 and also there's a processing fee not to mention another mystery fee on top of that. So free = $128
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful!!
on January 24, 2025
Posted by: Vicster57
from Hillsboro, Indiana
Turbo Tax is so easy, complete and efficient. Fast and completely filed my federal and state in about 1 hour and 25 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Failed to recognize Ret. Mil. status on State Tax
on January 24, 2025
Posted by: TR1Hemi
from Nebraska
In Nebraska, as retired military, your 1040 line 5b amount is non taxable in Nebraska. Took me a couple hours to figure out why my Nebraska refund was so small. I believe it auto filled previously.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 24, 2025
Posted by: JTroche
from CA
I have been using TurboTax for a few years now and so far so good.
Written by a customer while visiting turbotax.intuit.com