Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax was great thanks in advance
on January 26, 2026
Posted by: Davis09
from Wisconsin
NA Na na NA na na na na na na na ana an ana ana a ana aa. nanana ananana
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PROGRAM
on January 26, 2026
Posted by: RIVERA20
from WA
WONDERFUL EASY TO USE AND HELPFUL . LOTS OF ACCURACY
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Pice
on January 26, 2026
Posted by: Tax52026
from NC
Fees are a little high other than that not bad to be honest
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX IS GOOD
on January 26, 2026
Posted by: GILBERT JOSEPH
from INDIANA
IT WAS A GREAT EXPERIENCE TO ME TO FILE MY RETURN WITH TURBOTAX ,THANK YOU FOR THIS APP
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Three fees for me to do my on taxes
on January 26, 2026
Posted by: Jfohome
from Texas
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Three additional fees to do it yourself file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 26, 2026
Posted by: M Yeezy
from Washington
I did not engage with anyone but the service through the process was easy. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible says its free but charges at the end
on January 26, 2026
Posted by: madhatter69
from michigan
terrible said it was free before you even start on your taxes then at the end it throws in hundred dollar fee
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great ease of use
on January 26, 2026
Posted by: bear 1956
from minnesota
very easy to use I was done with my return in 35 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com