Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super easy to use this year!
on January 26, 2026
Posted by: StephanieRS
from TX
With all of the new changes, TurboTax was very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Way to Self-File
on January 26, 2026
Posted by: lg212121
from Texas
Very easy to use...................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver!
on January 26, 2026
Posted by: Nikk85
from Louisiana
It easy to use and it doesn’t take any time to complete your application.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: Anonymous
from GA
It was a great experience this year. I enjoyed it this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy!
on January 26, 2026
Posted by: Tiffany1385
from Missouri
It was so easy to use and I was able to get the answers I needed quickly and easily for the questions I had.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax user friendly
on January 26, 2026
Posted by: Robertrdzjr
from Arkansas
great easy to use. Been using turbo tax for years have never had any issue with this service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Resource
on January 26, 2026
Posted by: HoneyBeaWire
from SC
I use it every year. It always cost more than what they say by at least $100.00.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 26, 2026
Posted by: penitron
from virginia
this was a good experience quick fast and easy....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com