Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is so helpful
on January 26, 2026
Posted by: steff2444
from Nebraska
Very easy to use and very helpful on whats best for deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Completed
on January 26, 2026
Posted by: Mr KP
from Texas
It was simple and time saving. Made it easy for me to figure what I needed done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They were great
on January 26, 2026
Posted by: Shorty mom2
from Arizona
Some parts were hard to get pass used the call back center helped a little
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is quick and easy!!
on January 26, 2026
Posted by: JFFA
from South Carolina
They found all the senior new tax breaks and deductions!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal Turbo Tax User
on January 26, 2026
Posted by: TurboDodd
from California
I have used Turbo Tax for years. It is a very easy process, and the information has always been accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on January 26, 2026
Posted by: Tima35
from MA
I've used TurboTax for years and it's very easy to follow. I've evr had any problems. It's great.
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy!
on January 26, 2026
Posted by: NicaLou
from Utah
TurboTax makes filing simple, straightforward, and quick!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: mjfon18
from Pennsylvania, PA
I have been filing my taxes with TurboTax for years. They have always made it simple and easy, and they make sure all the information is accurate. I would not use any other platform to file my taxes. They are the best!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com