Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
So Many Fees
on April 14, 2026
Posted by: imania
from virginia
This will most likely be my last time filing with turbo tax. They charge you for everything and it has gotten out of hand. This is ridiculous.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on April 14, 2026
Posted by: Corroladee
from MN
Quick and easy. helpful and supportive. I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is good
on April 14, 2026
Posted by: Kampy1
from ky
Turbo tax does a pretty god job of completing my returns. cover all the bases
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on April 14, 2026
Posted by: B88B
from Pennsylvania
Simple, helpful, and reassuring. What more could you ask for?
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I would highly recommend Turbo Tax to others!
on April 14, 2026
Posted by: KCS2004
from California
Very user friendly portal with great guidance process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is misleading
on April 14, 2026
Posted by: ally199
from Fremont,California
It is misleading to say it is free to file your taxes and then charge the person at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is ok. Expensive for a simple return.
on April 14, 2026
Posted by: Leewie
from michigan
The product asked if someone else had claimed me but then asked if I had received a 1098-T form. That form cannot be used if someone else has claimed me. Then my returns were rejected so I logged back in to correct the return. Turbo Tax does not walk you through figuring out what the error is or correcting although it says it's going to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on April 14, 2026
Posted by: meth_y2k
from Fayetteville NC
Easy to use, work well even though i owe a lot of money every year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com