Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice and easy
on January 26, 2026
Posted by: JKCanary
from WA
Quick and easy! Step by step guidance and accurate info. Great for uploading documents from W-2 submissions by employer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 26, 2026
Posted by: ttaxreview22
from Illinois, IL
Easy to use jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time saving and easy
on January 26, 2026
Posted by: Evarista
from Florida
It was easy and fast and with useful guidance. It took me around 45 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: Becoly
from Greensboro MD
Turbo Tax is easy to use convenient when you need to stop
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very useful & accurate
on January 26, 2026
Posted by: Kmarie78
from Michigan
I’ve been using Turbo tax for several years & im very happy with the service
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but very expensive
on January 26, 2026
Posted by: nothappy2026
from washington
I am not happy that I have to pay $40 to have turbo tax assist in putting my return in my bank. To do my taxes it ends up costing me $89 dollar for turbo and additional $40 to electronic filing which means I have paid twice for the privilege of filing electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: GIGILIFE6
from AMARILLO, TX
I HAVE USE TURBO TAX FOR SEVERAL YEARS NOW AND LOVE HOW EXPLANITORY IT IS.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax needs not to put so many upgarde option.
on January 26, 2026
Posted by: Robc1215
from Missouri
To many upgrade options every page change i just want to choose my option fill out the forms and be done.
Written by a customer while visiting turbotax.intuit.com