Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,457 Reviews)
Rating breakdown 87,457 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and not a hassle
on January 26, 2026
Posted by: Felix Celnik
from WA
Awesome and easy- it was a not a hard task to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: TallGuy54
from California
Straightforward and easy to use. Been using for many many years!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First timer
on January 26, 2026
Posted by: Blaze2025
from Arizona
This is my first year filing with turbo so we shall see if I return next year if everything goes through good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
next year, I'm paying someone
on January 26, 2026
Posted by: WApeople
from wa
not at all user friendly, didn't save my previous returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and straight forward
on January 26, 2026
Posted by: Dave42808703
from Indiana
guidance was great easy to follow compatibility is great interface is awesome
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax, been using it for years!
on January 26, 2026
Posted by: cwillame
from Vermont
My wife and I have been using Turbo Tax for Years. The interface is easy to use and understandable prompts are at every decision point. I did finally hit my first hiccup this year though, as it told me to not use my amended information, but the original non-amended return for identification purposes. It was incorrect in its proposed usage and the return has been rejected once so far. Otherwise, I am very pleased with the services as usual.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: Bear40
from Utah
Very helpful and simple and easy to complete my first time using this to file my taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is greedy and I'm not partaking again
on January 26, 2026
Posted by: Thomas0468
from Nebraska
My ex told me to switch before I filled this out and I should have listened to her. I'm not doing this again next year and I'm advising everyone else not to either. There's better sites that would've taken me less time without all the ads slowing me down. I did not need the extra features and by time I finally got to the end, it finally added the cost to my cart and I was too annoyed to restart. I'm never doing this again.
Written by a customer while visiting turbotax.intuit.com