Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,457 Reviews)
Rating breakdown 87,457 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: BERRIER123
from FLORIDA
IT WAS AWESOME. LIKED THE WAY HOW YOU HAVE THE HELP TABS TO HELP ME THROUGH THE WAY
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so helpful!!!!
on January 26, 2026
Posted by: Queen2026
from Iowa
Ive used TurboTax for years now, Wish it was cheaper for members. However will still use it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 26, 2026
Posted by: chef01
from indiana
It was a good learning experience, I look forward to using your products again
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
System is not accurate
on January 26, 2026
Posted by: sp182123
from NC
Unnecessarily made me purchase deluxe for an unnecessary form and would not let me delete the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good guidance
on January 26, 2026
Posted by: Kw1117
from AL
Quite helpful in terms of guidance for young and newly wed adults. Features/Interface were reasonably simple to follow and helped explain as we went.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 26, 2026
Posted by: Teresala07
from Co
Easy and helpful! Got it all done within a hour. Completely happy with my experience. Thank you.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 26, 2026
Posted by: Kale7
from Missouri
Always quick and easy. Breaks down the complicated stuff and helps me get my refund done quick.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on January 26, 2026
Posted by: DAVE38050
from TN
EASY FAST, DIDN'T TAKE LONG AND THE STEPS WERE SO EASY
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com