Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,457 Reviews)
Rating breakdown 87,457 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
penny pincher
on January 26, 2026
Posted by: asdf4567
from utah
penny pincher penny pincher penny pincher penny pincher
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on January 26, 2026
Posted by: Coryrizzo1
from Ca
Over priced and too many fees for each step. They charge for direct deposit which should be free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuit is AWESOME!
on January 26, 2026
Posted by: bhain3s
from Tulare, CA
I liked the process it was simple and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ridiculous
on January 26, 2026
Posted by: Brina19
from Chelsea, MA.
Very annoyed! when you hit the back button to edit, it completely kicks you out to the main screen. Then you have to play the search game, and go over everything AGAIN. More hectic compared to before, to many steps to go through. also, over charging when its supposed to be free ?! scam. paying $128, instead of $30, for what? I didn't use a live agent!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using Turbo Tax
on January 26, 2026
Posted by: Doll E
from Utah
I’ve been using turbo tax for several years and it’s always been easy and convenient for me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 26, 2026
Posted by: Anonymous
from SAN MATEO,CA
AWESOME SERVICE THANKS IT WAS QUICK AND IT WAS EASY
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Kitty696969
from Oregon
I've used turbo tax every year since 2006. I will likely continue to .
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
To expensive
on January 26, 2026
Posted by: Ashleykate93
from Clarksville, TN
Kind of confusing and way to expensive for something you do yourself
Written by a customer while visiting turbotax.intuit.com