Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Been using for years, no problems
on January 26, 2026
Posted by: Tjo1960
from North dakota
Never had a problem using turbo tax . Doesn't take long to finish once started
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fees Upfront
on January 26, 2026
Posted by: TaxfilerXYZ
from AZ
The process is seamless, however the proposed fees and cost are very different than advertised in the beginning. You think its about $40-$49 to file until you are charged for FEDs, STATE and a TurboTax fee.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: jessica888
from new york
i have been using turbo tax for 11 years now and never had any problems. They are great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was so helpful
on January 26, 2026
Posted by: Juana92
from Ohio
This was such an easy app to use. Thank you! saved us money and time.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Here's to a Decade with Turbo Tax!
on January 26, 2026
Posted by: NicM05
from Florida
I have been using Turbo Tax to submit my taxes for over a decade. I love how easy it is to use! The system walks you through everything step by step! I especially appreciate the breakdown at the end that shows how my return amount was calculated!
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: nursexbilliot
from texas
its been a long time since i have had to file taxes after just ending a 11 year marriage. other than a few bumps starting because name change from divorce, i got it taken care of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Reliable!
on January 26, 2026
Posted by: Etav712
from NY
I've been using TurboTax for around 10 years now, for me and my family. It's a easy and fast way to file our taxes, worry free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always ensures a seamless process.
on January 26, 2026
Posted by: melandmel
from Wisconsin
I always choose the option to do my taxes myself. Turbo still offers guidance along the way and I don't feel confused when I'm finished. I will always use TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com