Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
So Easy
on January 26, 2026
Posted by: LindaL5604
from Idaho
Very easy to use. I really have nothing else to say.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is stable and consistent
on January 26, 2026
Posted by: mokumanu
from hawaii
It has been accurate, good at guidance and interface.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just Ok
on January 26, 2026
Posted by: QU81
from MO
I had to refresh twice because the site would freeze. In my opinion I think the the fees are not clearly stated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, but fees add up
on January 26, 2026
Posted by: audreyy225
from Colorado
I have been using Turbo Tax for years. It is easy and convenient. However, I only gave 4 stars because they stack so many fees on and they aren't very clear with the fees. I continue with them though since they save previous information and make it so easy. Just wish they didn't have so many fees. Like why $35 to transfer it to my own bank?
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tried and True!
on January 26, 2026
Posted by: Scrollverine
from AL
I have been using TT since it was sold by CD! always easy to use, but i have always been a simple filer! Still perfect for me to get it done the day the IRS accepts!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
great way to do Taxes
on January 26, 2026
Posted by: kmoney2487
from FL
turbo tax is great.
The Guidance is great and easy to work with.
The Guidance is great and easy to work with.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 26, 2026
Posted by: melgame
from Clovis Ca
So easy to use and so quick! Lets you know exactly what to enter.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Jo Jo First Timer
from california
first timer - love the accuracy - love the compatibility
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com