Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy, User Friendly
on January 26, 2026
Posted by: drlindsey
from Oregon
I love having the option to file my taxes at home with ease.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very easy and convenient, but slightly pricier
on January 26, 2026
Posted by: mmaj14
from or
It was very easy to use and accurate. The state kicker showed up automatically. My only complaint is that the basic federal fee for my itemized deductions return was much higher than other softwares.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Taxreturn
on January 26, 2026
Posted by: croark12345678
from MO
I have filed with turbo tax for the last 15 years and have always been satisfied!! Quick and easy and if ever need help i can have assistance! I will continue to use TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finally finished
on January 26, 2026
Posted by: AM584
from ohio
Would be nice if there were something that needed fixed, if you were taken to the correct area to fix it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: dnskmjm
from Virginia
I am 80 years old and it worked good for me, thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Lovely47
from Georgia
It has been nice and easy. I like the softwarebbbbbbb
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a Great Tax tool
on January 26, 2026
Posted by: Dell005
from Dayton, OH
It is very easy to use. I love using TurboTax. I use it every year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good guidance
on January 26, 2026
Posted by: Elaine 82
from texas
Good guidance ; helped out the whole way ; easy steps
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com