Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Why am I keep getting rejected on my taxes
on January 26, 2026
Posted by: LaRoche50
from Jersey City
why am I keep getting rejected on my taxes I don't know my IP pin I lost it so how can I fix my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast, easy and reliable
on January 26, 2026
Posted by: BERC
from New Mexico
Turbo tax is easy to use, fast, reliable and user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lies
on January 26, 2026
Posted by: AS841009
from TX
Not free and keeps trying to upsell you. Even at the end it wanted to tack on another 40.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'll learn how to do my own taxes next year
on January 26, 2026
Posted by: minuskus
from California
$88 to file Federal and State. I have never paid to have my taxes done on turbotax, this is the first year I have ever been forced. I begrudgingly paid. The cherry on top: over $40 to get my return to my own bank account. It's free, of course, if you choose to open a checking account with their partner! Yeah, absolutely bananas the way things flipped so quickly. Over $100 to do most of the work myself. Thank you, turbotax, for giving me the shove I needed to figure out how to do my own taxes next year by myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Constant attempts to Add expense and Revenue.
on January 26, 2026
Posted by: Hellborn57
from California
Was forced to answer questions about rental. I rent nothing. This was a programming error. The program changes were late and incomplete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i bit disappointed
on January 26, 2026
Posted by: ckings34
from texas
It is ridiculous that i get charged 89 dollars to file my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax E-Filing Made Easy
on January 26, 2026
Posted by: DFWAP1
from Texas
Guides you through every step. Easy to use. What more could you want?
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It should be a little cheaper since I did it mysel
on January 26, 2026
Posted by: Queen Makeda
from Ohio
For single people, charge a flat rate of $50. Our taxes are less complicated. Thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com