Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and fast
on January 26, 2026
Posted by: Austintyn23
from New York
It was fast easy no problems great help I highly recommend it for others
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: lochi14
from California
It’s so much easier than do it alone , is so refreshing and this is my second year using this app thank you for all the guidance you provide sometimes things like this are very overwhelming. So thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 26, 2026
Posted by: Aracely chapis
from Houston, Texas
excellent service, very rapid service, when I had questions about a question I don't understand, the help on the right right when it pops up it helps me alot to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT meh
on January 26, 2026
Posted by: Annoyz
from WA
Not the best, there were errors on my original tax submission and TT did not catch it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Chriss3212
from Fl
Great simple interface fast efficient menus great overall experience
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Being Over Charged with no explanation!
on January 26, 2026
Posted by: dougie209
from Tennessee
On my price preview I am being charged $49.00 for Turbo Tax online Do It Yourself Deluxe 2025 and $40.00 for Turbo Tax online Refund transfer Service Subtotal for $89.00
When I printed out Summary of Terms I am being charged an additional $40.00 for Additional Products and Service Purchased. There is no explanation of these products and services. I did not request any additional products and services.
When I printed out Summary of Terms I am being charged an additional $40.00 for Additional Products and Service Purchased. There is no explanation of these products and services. I did not request any additional products and services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax tool
on January 26, 2026
Posted by: Edaske
from texas
This was my first time doing my tax in the US by myself, using TurboTax was easy, quick and very convenient, I 100% recommend using TurboTax as your platform to submit you tax report, it contains a great and detail step by step process which helps you to complete your application without any complication.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thank you
on January 26, 2026
Posted by: punksatoni
from oregon
it was good until the state. i didnt know my last years state retuen but i figured ot that it was auto populated. that should be clearer to the user
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com