Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use
on January 26, 2026
Posted by: Firekrackor
from WA
New tax laws were easy to understand, and it didn't take long to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for several years to obtain high refund.
on January 26, 2026
Posted by: Mammabearof3
from 5425 Tincup Dr
Could not secure an appointment AARP so bit the bullet and had Turbotax charge their fee to assist in submitting final return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Iridian C
from Dallas, Texas
Thank you for always making this extremely easy. I always get my information imported easily.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 26, 2026
Posted by: Dredre68
from Ohio
Fast and easy took less than 30 minutes to complete
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX IS AWESOME
on January 26, 2026
Posted by: ERICIA23
from MO
I alwayss file with them every year..........................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is filing your taxes with confidence!
on January 26, 2026
Posted by: MR1282
from Texas
I love how easy it is to file your taxes with the guidance and features. It corrects you and informs you when something is not right. I feel safe and confident filing my taxes with turbo tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is great
on January 26, 2026
Posted by: Gilbert Joseph
from Indiana
I like the way turbotax app help us to fund easy our refund with IRS
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
being using turbotax for years
on January 26, 2026
Posted by: Jmar12
from Tampa,fl
being using them for years can't recommend them enough!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com